Twilight Training knows your pain. We work primarily with government agencies, especially local city and county governments. We have seen it all, and we can help.
Twilight Training specializes in providing comprehensive organizational training that enhances workforce skills and capabilities, especially as these relate to continuous process improvement (CPI), project management, and strategic planning. Our courses on Lean, Six Sigma, and Project Management are designed to help your organization achieve significant increases in operational excellence.
We'll work with you to facilitate strategic planning sessions with your management team, or we can provide direct consulting services for developing and deploying strategic plans using our unique "consequence mapping" technique.
Would your city like to reduce the average time required for development projects by 20%-40%, while also increasing customer satisfaction to >95%? We will work with your cross-functional development and permitting team to map out the current processes, identify and remove wasteful activities, streamline essential and effective activities, and improve data visibility and accuracy.
Learn the basics of Six Sigma and a little bit of Lean with the Yellow Belt course. (Maximum of 25 participants. Training can occur on consecutive days or spread out over multiple weeks.)
After completing Yellow Belt training, rise to the next level of skills, capabilities, and project management for Six Sigma projects with the Green Belt course. (Maximum of 20 participants. Training can occur on consecutive days or spread out over multiple weeks.)
After Green Belt training and the completion of at least 1 Green Belt project, continue to the Black Belt level where you learn more advanced tools and techniques, along with how to manage larger Six Sigma projects and mentor Green Belts. (Maximum of 15 participants. Training can occur on consecutive days or spread out over multiple weeks.)
Now you have Yellow Belts (YB), Green Belts (GB), and possibly even some Black Belts (BB) to help drive operational improvements in your organization. BBs and GBs run the large and small Six Sigma projects. However, they need guidance on their first few projects by a Master Black Belt (MBB). We can provide this mentoring to accommodate your improvement initiatives.
Lean and Six Sigma work together to achieve the best results for organizations. Learn basic Lean concepts and how to apply them to any process in this Basic course. (Maximum of 25 participants. Training can occur on consecutive days or spread out over multiple weeks.)
After taking the Lean Process Basic training, increase your expertise with the Advanced course where you learn more complicated and effective methods for improving your process flow. (Maximum of 25 participants. Training can occur on consecutive days or spread out over multiple weeks.)
Just starting to think about making some process improvements? Or, are you a small city that would like to improve operations and services but don't have a big city budget? Take this overview course to give all levels of your staff some basic tools and techniques to start making necessary changes. (Maximum of 30 participants.)
Learn the basics about project management (PM), including both traditional approaches and agile approaches. Hands-on activities ensure participants put theory to practice. A free copy of pmBLOX project planning software is included for each participant. (Maximum of 25 participants. Training can occur on consecutive days or spread out over multiple weeks.)
Gain familiarity with PMI's PMBOK (6th/7th eds) in this hands-on course. This is good course to take prior to taking the PMI PMP Prep course to establish a basic understanding of the PMI project management framework. (Maximum of 25 participants. Training can occur on consecutive days or spread out over multiple weeks.)
Learn what it takes to pass the PMI PMP certification exam and earn the credential of PMP. Practice activities, questions, and exams are provided to increase retention. NOTE: The cost of the PMP exam is NOT included. Participants must schedule and pay for their own PMP certification exam. (Maximum of 25 participants. Training can occur on consecutive days or spread out over multiple weeks.)
jcwhite@twilighttraining.com
Office Location: Rockwall, TX (Dallas area) +1 (214) 335-9949
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